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Facility Type: Medical Center
Location: Sioux Falls, SD
Pay rate per hour: $19
Shift: 8 hours, Mon-Fri
Contract period: 13 weeks
Will be working remotely, do NOT need to report to facility. Sanford will ship equipment to their home - temp MUST have internet at home for this position. 8 hour days, Mon-Fri.
General job duties, responsibilities, expectations:
Under the general supervision of a Manager, the Customer Service Representative is primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service.
Responsibilities include: assisting Health Plan Customers with inquiries regarding; Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information. Additional responsibilities include: maintain accurate documentation of customer contact, communicate effectively with customers, maintain confidentiality, and maintain good working relationship with co-workers.
Standard computer programs used in the department:
Required skills and minimum years of experience:
A High School diploma with some college level course work preferred. Minimum of 2 years of experience in customer service required.
Specific licensures and certifications/registrations required:
Shift or schedule requirements. If so, how often? Are weekends required:
no weekend, flexible, M-F 8-5 as workload allows, FT preferred.
Are there direct reports for this position: None.
Dress Code: Business Casual.
Our providers are the heart and soul of Medical Edge Recruitment, and we are pleased to offer the following benefits:
Whether you’re a new Travel Nurse or a seasoned pro, Medical Edge is the best agency to partner with you on your next assignment. Our dedicated recruitment team will work with you to find the highest paying assignments in your desired location and help you with the journey along the way.
In travel nursing, bigger does not always mean better. While we have an extensive network of job opportunities, our experienced team dedicated to making a personalized provider experience is our priority. There are a lot of moving parts in getting set up for a new assignment, but we take care of all the details along the way. We make the process as simple as possible so you can say yes to your next travel nurse adventure. Adventure awaits, let Medical Edge Recruitment show you where to go next!